Privacy Policy dbb66

1. Scope and Application of This Policy

This Privacy Policy is issued by dbb66 ("we", "us") and applies to all individuals who register an account, use the platform, or interact with the dbb66 website at dbb66.one ("Platform"). This policy describes our responsibilities as a data controller and your rights as a data subject.

By registering an account or continuing to use the dbb66 Platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using the Platform and contact us to close your account.

2. Personal Information We Collect

dbb66 only collects information that is genuinely necessary to provide a safe, responsible and effective service to our members. The information we collect includes the following categories:

Identification Information

• Full name as per MyKad or a valid identification document
• Identification card number (MyKad) or passport number
• Date of birth (for age verification — players must be 21 years of age or above)
• Current residential address
• Nationality and country of residence

Contact Information

• An active and reachable email address
• A mobile phone number registered in Malaysia

Financial Information

• E-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay) for deposit and withdrawal purposes
• Bank account information for transfers via online banking (FPX) and DuitNow
• History of deposit and withdrawal transactions on our platform
• Cryptocurrency wallet information (USDT, BTC, ETH) where applicable

Platform Usage Information

• Game and betting activity logs, including slots, live casino, sports and baccarat
• IP address and device information used for access
• Session data including login time, session duration and pages visited
• Records of interactions with customer support services

3. Purpose of Data Collection and Processing

Every piece of information we collect has a clear and legitimate purpose. dbb66 processes your personal information on the following bases:

• Contract fulfilment: To process account registration, verify identity, process deposits and withdrawals, and provide access to games and services.
• Legal obligations: To comply with Anti-Money Laundering (AML) requirements, KYC (Know Your Customer) verification, and international licensing requirements applicable to our operations.
• Our legitimate interests: To detect and prevent fraud, deceptive activity, multiple account use and other activities that breach the terms of use.
• Service improvement: To analyse usage patterns for platform enhancement, personalisation of the user experience and development of new products.
• Service communications: To send important notifications relating to your account, security updates, bonus alerts and relevant promotional information.
• Responsible gambling: To monitor gambling patterns and ensure self-control tools are available to members who need them.

4. Sharing of Personal Information

dbb66 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, we may share your information in the following limited circumstances:

Third-Party Service Providers

We work with service providers that assist in platform operations, including payment processors, licensed game providers, customer support platforms and cybersecurity services. These parties are required to comply with strict data confidentiality standards and may only process your data according to our instructions.

Legal Requirements and Authorities

dbb66 may disclose personal information when required by law, court order, or a legitimate request from a competent authority, including law enforcement agencies for the purpose of investigating financial crime or money laundering.

Business Transfers

In the event of a company merger, acquisition or asset transfer, your personal information may be transferred as part of that process. You will be notified in advance and your rights will be maintained under the new entity.

5. Use of Cookies and Tracking Technologies

The dbb66 platform uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions properly.

Types of Cookies We Use

• Essential Cookies: Required for basic platform operations such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the platform to help us improve our services. All data is anonymous.
• Functionality Cookies: Save your preferences such as language, region and display settings for a more personalised experience.
• Analytics Cookies: Help us understand usage patterns in aggregate for product development purposes.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the dbb66 platform.

6. Data Security and Protection

dbb66 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction or disclosure.

• 256-bit SSL encryption for all data transmitted between your device and our servers
• Encryption of data in storage for sensitive information including financial details
• Role-based access control for internal staff with full audit logs
• Continuous security monitoring and regularly scheduled vulnerability assessments
• Documented security incident response procedures that are tested on a regular basis
• Two-factor authentication (2FA) available for added member account protection

Although we take all reasonable steps, no system for transmitting or storing data over the internet can be guaranteed 100% secure. Should any security incident materially affect your data, we will notify you within a reasonable time.

7. Your Rights as a Data Subject

As a dbb66 member, you have the following rights regarding your personal information, subject to applicable legal and operational requirements:

• Right of Access: You have the right to obtain a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any information that is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to legal retention obligations.
• Right to Restriction of Processing: You may request that we limit the processing of your data in certain situations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider where this is technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact our customer service team via live chat or email. We will process your request within a reasonable time and provide a written response.

8. Data Storage and Retention Periods

dbb66 only retains your personal information for as long as necessary to fulfil the purposes stated in this policy or as required by law. The following are our general retention period guidelines:

• Active account information: For as long as your account is active and for the required period following account closure
• Financial transaction records: Retained for the period required by applicable financial and tax regulations
• Customer support communication logs: Retained for reference and service quality improvement purposes
• Log and security data: Retained for the period required for security and investigation purposes

When personal information is no longer needed, it will be securely deleted or anonymised in accordance with established data disposal procedures.

9. Cross-Border Data Transfers

dbb66 operates under international licensing and may process or store your data on servers located outside Malaysia. Any cross-border data transfer is carried out with adequate safeguards, including:

• Binding data processing agreements with service providers in recipient countries
• Ensuring that recipient countries have an equivalent or higher level of data protection
• Implementation of recognised standard contractual clauses for international data transfers

By using the dbb66 platform, you consent to the transfer of your information outside Malaysia subject to the safeguards described above.

10. Changes to This Privacy Policy

dbb66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Should material changes occur:

• We will update the "Last updated" date at the top of this document
• A notification will be sent to your registered email address for significant changes
• A clear notice will be displayed on the main page of our platform

Your continued use of the dbb66 platform after such changes take effect constitutes your acceptance of the updated policy. You are encouraged to review this page periodically.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal information by dbb66, please contact our team:

• Live Chat: Available 24/7 directly through the dbb66 platform in Malay and English
• Support Email: [email protected]

Our customer support team will endeavour to respond to every privacy-related enquiry thoroughly and within a reasonable time.